Adequate inventory is necessary if you want to serve your customers effectively. Overstocking items can cost your business exponentially; and getting caught with off-trend or off-season inventory is guaranteed to frustrate your customers and stall sales. In retail, you need to constantly evaluate what you’re selling. You need to be predictive, so you can be profitable.

You need to effectively handle your in-store operations so that your customer experiences are seamless. That means having the right items in store, ensuring your prices are competitive, and managing your promotions for optimal performance. Attracting and converting costumers is one thing, but you also need to retain them. You need to give your customers what they want, so they have no reason to buy elsewhere.

Make the right financial decisions with better reporting, centralised control for multi-store chains and real-time data.

Identify value added suppliers, get the best prices and make better choices about product selections.

Bring more people in store, boost online sales and link in-store and online store systems to offer all types of customers a consistent experience across your entire organisation.

If you don’t have what your customers want, they will find it somewhere else. Watching trends, being involved on a social level and paying close attention to the buying habits of your customer base is a necessity. As the world shrinks, competition grows. People are no longer confined to their city; they are shopping in neighbouring cities, provinces and across the border which gives them more access to a wider variety of products.

Target your promotions and marketing campaigns more directly and increase the use of social media to connect with your current customers, increase loyalty and attract new buyers.

Have the inventory you need to satisfy every customer. Reduce overstock and respond quickly to inquiries for complete inventory control.

Respond faster to customer inquiries, recognize upsell and cross-sell opportunities and provide better customer service.

Make more informed decisions with Business Intelligence and Corporate Performance Management for increased efficiencies when it comes to planning, budgeting, forecasting, consolidation and reporting.